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Seller data guide

What to gather before you sell your agency

Updated September 30, 2026 · 5 to start, 14 in total · de-identified data is fine

Short answer: Start with five things: a policy list that includes cancellations, commission and premium by carrier by month, two years of P&Ls and tax returns, and who owns the agency. You don't need customer names, and you don't need everything before you call.

More data, a stronger offer

The more of this you can pull together, the more thorough the evaluation — and the less a buyer has to discount for what it can't verify. Complete, clean data is how you get the strongest multiple your book supports. Partial data is still welcome: we'll tell you exactly what's missing.

The one that moves the number most

Retention is the single biggest factor in where an offer lands. Without the cancellations in your policy export, a buyer has to assume retention instead of knowing it — and assumptions are priced conservatively.

A quick check on your P&L

If your reported total income is more than roughly 1.5× your commission income, something other than commission is running through that line — usually premium. Tell us what it is and we'll normalize it correctly rather than guess.

Find your system

Most agencies run one of these. Each guide says what to ask support for — the fields and the period, not click-by-click menus, because those change by version — plus a request you can copy and send.

Start with these five

If you only pull five things, pull these. They're enough for a first, realistic conversation about value.

6

Policy list / production report — to measure retention

Period: From January 1 three years ago to the most recent date available.

Must include

  • A unique policy or customer ID (names are not needed — de-identified is fine)
  • Carrier and product / line of business
  • Written premium and agency commission
  • Effective date and expiration date
  • Transaction type: new business, renewal, rewrite, endorsement, cancellation
  • Status
  • Cancellations and non-renewals — not just the policies in force today
  • If your system will only export active policies: the same report run as of twelve months ago, so lapses can be worked out

Why it matters: This is the single most important document. Without the cancellations there's no denominator, so retention can only be guessed — and retention moves the offer more than anything else.

2

Commission and premium by carrier, by month

Period: Carrier commission statements for the 12 months ending with your last closed month, plus a premium-and-commission-by-carrier-by-month report for the two most recent complete years and year to date.

Must include

  • Carrier statements are the preferred source; the monthly report can be a system export
  • Commission income and agency fee income shown separately, by carrier

Why it matters: Commissions and fees are valued differently. Commission is the base a multiple applies to.

3

Income statements (profit and loss)

Period: The two most recent complete years plus year to date.

Must include

  • Owner compensation shown separately from staff wages
  • The cost-of-sales or pass-through schedule, line by line — who was paid, and for what
  • A short written note on any line that looks unusual, including how written premium is shown compared with amounts paid to carriers

Why it matters: In agencies we've reviewed, reported “Total Income” has often run two to three times true commission revenue, because premium or pass-throughs were running through the income line.

1

Federal tax returns

Period: The two most recent filed years.

Must include

  • The full returns as filed

Why it matters: Ties the management accounts to a filed document.

14

Ownership and authority to sell

Period: Current.

Must include

  • All owners and their percentages
  • The entity that owns the book
  • Who is authorized to sign

Why it matters: Deals have reached diligence before anyone learned the book was owned 50/50, or that the named seller couldn't convey title.

Before a formal offer, a buyer will also ask for

You don't need these to start. Tap any item for the detail.

7Carrier appointment and transfer confirmationsThe book

Period: Current.

  • For every material carrier, and every wholesale, MGA and surplus lines code: written confirmation that the appointment or code can transfer to a buyer

Why: A book is only worth what can actually move to the new owner.

8Agency network, cluster, aggregator and wholesaler relationshipsThe book

Period: Current agreements.

  • Each agreement
  • The fee or commission split
  • Who owns the book of business
  • Notice and termination terms
  • Whether it transfers

Why: In a cluster or aggregator, the seller may not own what they're selling.

13Your agency management system — and proof the data can be exportedThe book

Period: Current.

  • Which system you run (and version, if you know it)
  • Written confirmation from the vendor or your admin that the book and its history can be exported in full

Why: A book that can't be exported can't be migrated.

9Commission and contract structureFinancial

Period: Current agreements.

  • Commission schedules by carrier
  • Contingency, profit-sharing, override and bonus agreements
  • Any premium finance arrangement (for example, money collected from clients and passed on to a finance company)
  • Anything else that affects what the agency actually keeps

Why: This is revenue that never appears on a P&L — and premium finance flows are regularly mistaken for income.

4Loss reports from your top carriersRisk

Period: The most recent available from each carrier, plus every historical period each carrier can provide.

  • Loss runs or loss-ratio reports by carrier

Why: Loss ratios live with the carriers, and they drive contingency income and carrier appetite.

5A written explanation of any elevated loss ratioRisk

Period: Current.

  • The cause
  • Any carrier action taken or expected — appetite restriction, non-renewal, termination

Why: A known, explained problem is priced; an unexplained one stalls a deal.

12Errors & omissions policy and claims historyRisk

Period: The current policy plus five years of claims.

  • Declarations page and policy
  • Any claims or notices in the last five years

Why: Buyers need to know what they could inherit.

10Website, search and lead-generation assetsThe agency

Period: Current.

  • Websites and domains, with hosting and registrar access
  • SEO work and vendors; paid search and social ad accounts
  • Lead vendors and subscriptions, CRM, email lists and templates
  • Social accounts, online reviews and listings
  • All business phone numbers
  • Confirmation that each one transfers

Why: These are part of what's being bought — and some are tied to a personal login or a vendor contract.

11Outsourced, offshore and contract staffingThe agency

Period: Current agreements.

  • Contracts and amendments
  • Fees and service terms
  • Notice and termination terms
  • Confirmation of transferability

Why: Service costs and notice periods change what the book earns after closing.

Nothing needs to be sent through this website — start gathering now, and after the first conversation we'll arrange a secure way to share, under a confidentiality agreement.

Printable checklist (all 14)

Get the checklist as a PDF

A printable tracker with all 14 items, the fields for each export, and the request email — to work through with your office manager or CPA.

Questions owners ask

Do I need to send customer names?

No. Nothing on this list needs customer names. A policy or customer ID is enough — de-identified data is fine.

I don't have everything. Should I wait?

No — start with what you have. Partial data is better than none, and we'll tell you exactly what's still missing. The policy list with cancellations and your commission by carrier are the two that matter most.

Where do I send the documents?

Don't send anything through this website. Start gathering now; after the first conversation we'll arrange a secure way to share them, under a confidentiality agreement.

My system only exports active policies. Is that a problem?

It's common. Run the same report as of twelve months ago as well — comparing the two shows what lapsed, which is what retention is calculated from.

Why do you care about total income vs. commission?

If reported total income is more than roughly one and a half times commission income, something other than commission is usually running through that line — most often premium. Tell us what it is and it gets normalized correctly instead of guessed.

Ready now, or a year out?

Either way, start with one conversation about your insurance agency. Five quick fields — no fee, no obligation.

Start the conversation →
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